Privacy policy

At IVAA by DUODIVA, your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

When you purchase from our store, we may collect:

  • Name
  • Shipping & billing address
  • Email address
  • Phone number

When you browse our website, we may automatically receive certain information such as your IP address, browser type, and device details to improve your experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order updates
  • Provide customer support
  • Improve our website and services

With your consent, we may also send updates about new collections, offers, and brand news.

3. Consent

How do we get your consent?

By providing your personal information to complete a transaction, place an order, or arrange delivery, you consent to our collection and use of your information for that purpose.

How to withdraw consent?

You may withdraw your consent at any time by contacting us:

📧 info.ivaabydd@gmail.com
📞 +91 9289228295 / 7042450555

4. Disclosure of Information

We may disclose your personal information:

  • If required by law
  • If necessary to protect our rights or prevent fraud

5. Payments & Security

  • All transactions are processed through secure and encrypted payment systems
  • We do not store your card or payment details
  • Your payment information is used only to complete your purchase

6. Third-Party Services

We may use trusted third-party services such as logistics and technology providers to operate our business.

These providers will only collect and use your data to the extent necessary to perform their services.

Once you leave our website or are redirected to another platform, this Privacy Policy no longer applies.

7. Security

We take reasonable precautions and follow industry best practices to ensure your personal information is:

  • Protected from unauthorized access
  • Not misused or disclosed
  • Safely stored

8. Cookies

We use cookies to:

  • Maintain your browsing session
  • Enhance your shopping experience

Cookies do not personally identify you outside our website.

9. Age of Consent

By using this website, you confirm that you are of legal age or have consent from a guardian.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting.

11. Contact Information

For any queries regarding this policy, please contact:

IVAA by DUODIVA
📧 info.ivaabydd@gmail.com
📞 +91 9289228295, +91 7042450555